Faqs

Faqs

March 24, 20212025-09-25 10:43

Below, you will find a list of the questions most frequently asked by our guests.

FAQ'S

Questions & Answers

1. What is the check-in and check-out time?

Check-in is from 14:00, and check-out is before 12:00. The front desk is open 24/7.

 

2. Is the hotel newly opened?

Yes, THE TREASURY·NOA Hotel opened in 2025, offering modern design and up-to-date amenities.

 

3. How far is the hotel from Changping Road Subway Station?

It’s just 480 meters (about a 6-minute walk) from Exit 3 of Changping Road Station (Lines 7 & 13).

 

4. Does the hotel offer free parking?

Yes, free public on-site parking is available, but reservation is required.

 

5. Is breakfast included?

Breakfast is not automatically included but is available as a Chinese-Western buffet for CNY 68 per person (free for children under 1.2m).

 

6. What types of rooms are available?

Room options include:

  • Comfort Queen (18m²)
  • Range Twin (23m²)
  • Terrace Twin (25m²)
  • Institute King (28–30m²)
    All feature Wi-Fi, AC, private bathrooms, refrigerators, and windows.
 

7. Are extra beds or cribs available?

No, extra beds or cribs cannot be added to any room type.

 

8. Is the hotel suitable for families with children?

Yes! The hotel welcomes children of all ages and provides kids’ slippers, toys, books, and toothbrushes.

 

9. Does the hotel have a restaurant and bar?

Yes, there is an on-site restaurant serving breakfast and a bar for drinks and light refreshments.

 

10. Is Wi-Fi available?

Free high-speed Wi-Fi is available in all rooms and public areas.

 

11. Does the hotel have a business center?

Yes, it features a business center, coworking spaces, and a multi-function meeting room with PA/sound system.

 

12. Are service robots used at the hotel?

Yes! Service robots assist with room deliveries and guest services for a contactless, efficient experience.

 

13. How far is the hotel from Jing’an Temple?

Jing’an Temple is within walking distance—approximately 10–15 minutes on foot.

 

14. What is the distance to Shanghai Hongqiao International Airport?

About 11.9 km (roughly 37 minutes by car, depending on traffic).

 

15. Is luggage storage available?

Yes, complimentary luggage storage is offered before check-in or after check-out.

 

16. Are pets allowed?

No, pets and service animals are not permitted.

 

17. What payment methods are accepted?

The hotel accepts major credit cards and cash at check-in.

 

18. Is there a deposit required at check-in?

No deposit is required upon arrival.

 

19. Does the hotel have a swimming pool or gym?

No, the hotel does not have a pool or fitness center.

 

20. What do guests say about the hotel?

With a 9.4/10 rating from 2,143+ reviews, guests consistently praise its cleanliness, central location, friendly service, and modern rooms. Many note receiving room upgrades and appreciate the peaceful ambiance despite being in a lively district.

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